Fire & EMS call volumes are monitored and updated monthly for general operations review.

Fire & EMS call volumes are monitored and updated monthly for general operations review.

The Henderson Fire Department measures response time performance at the 90th percentile in accordance with national standards. Our goal is to reduce baseline response times by 30 seconds as we work toward achieving the National Fire Protection Association's (NFPA) standards. The NFPA recommends a total response time of 6 minutes and 50 seconds for fires.

The Henderson Fire Department measures response time performance at the 90th percentile in accordance with national standards. Our goal is to reduce baseline response times by 30 seconds as we work toward achieving the National Fire Protection Association's (NFPA) standards. The NFPA recommends response times meet 6 minutes and 30 seconds for emergency medical incidents.