Fire & EMS call volumes are monitored and updated monthly for general operations review.

Priority 1 Response Time Averages based on Dispatch to Arrival times. Response averages are provided in the following categories: Citywide, East Area Command, North Area Command, West Area Command
Response Time = Arrival Time minus Dispatch Time
Response Average = Average of response times for given category

Number of Citizen Initiated and Officer Initiated Calls-for-Service

DSC Cash Inflow

Senior leaders supported a pilot project for electronic document routing and signatures which resulted in citywide implementation of DocuSign technology to route contracts, forms, and a wide variety of other documents. E-signing approaches in government settings is the exception rather than the rule. The city has consistently increased its usage of electronic signing tools, increasing organizational efficiency and reducing environmental impacts.

Vacancy rates for commercial properties in Henderson. Vacancy rates are updated quarterly for general operations review.

This indicator quantifies the condition of the water distribution system, expressed the total annual number of leaks and pipeline breaks per 100 miles of distribution piping.

Unemployment Rates for Henderson, Las Vegas, and the United States. Figures are updated and reviewed monthly for general operations.

This indicator quantifies the condition and maintenance of the collection system, expressed the total annual number of overflows per 100 miles of collection piping.

This is the incremental assessed value of all parcels located within a specific redevelopment area as assessed by the Clark County Assessor. Increases in assessed property value can be attributed to the focused efforts, activities, and public/private investment within a designated redevelopment area. Higher assessed values are a positive indicator of improvements, neighborhood desirability, and a strong economy.