To provide top-notch customer service and optimized processes, the city measures team member productivity, workforce capability and capacity, and process effectiveness and efficiency through its ratio of employees per 1,000 residents. Consistency is key and, as evidenced by the city's high levels of customer satisfaction in all service areas, the city's employee to resident ratio is achieving the optimum balance between customer service and lean operational approaches.

Median household income is an important risk measure used by lenders for underwriting loans and is a useful economic indicator of an area's standard of living. The city's median household income is higher than all local comparisons. This may be due to the city's high quality of life and efforts to diversify the economy (attracting businesses from new, high-paying industries such as technology and manufacturing).

Data Source: Community Development/Andrew Powell

City of Henderson City Council Ward Boundaries.

Average Math proficiency rate for public schools, including both CCSD and charter, within the City of Henderson as reported annually by the Nevada Department of Education.

Art pieces installed in parks and recreation centers throughout the city. Includes murals, statues, painted benches, etc.

ETC Institute administered a survey to resident of the City of Henderson. The purpose of the survey was to gather information on residents’ level of satisfaction with City services and to gather residents’ opinions regarding various other topics. Input received will be used to help City leaders know where they are doing well and where they can improve; to make certain they are making decisions that align to the needs of residents and prioritizing services that will positively impact the community.

The number of education events hosted or sponsored by the City of Henderson.