This indicator quantifies the condition and maintenance of the collection system, expressed the total annual number of overflows per 100 miles of collection piping.

Vacancy rates for commercial properties in Henderson. Vacancy rates are updated quarterly for general operations review.

The State of Nevada elected to continue the Paris Climate Agreement, which outlines that City facilities must reduce emissions by 25-28% by 2025 (from the baseline year of 2005). The City of Henderson has reduced electrical emissions by 43%, and senior leaders are focused on remaining at 45,000 tons used per year even though it continues to add additional building square footage. Senior leaders support community quality of life by helping ensure good environmental stewardship and not only meeting but exceeding Paris Climate Agreement guidelines.

Senior leaders supported a pilot project for electronic document routing and signatures which resulted in citywide implementation of DocuSign technology to route contracts, forms, and a wide variety of other documents. E-signing approaches in government settings is the exception rather than the rule. The city has consistently increased its usage of electronic signing tools, increasing organizational efficiency and reducing environmental impacts.

The Henderson Fire Department measures response time performance at the 90th percentile in accordance with national standards. Our goal is to reduce baseline response times by 30 seconds as we work toward achieving the National Fire Protection Association's (NFPA) standards. The NFPA recommends a total response time of 6 minutes and 50 seconds for fires.

Residents have identified crime prevention as one of their top priority requirements and it is closely linked to their quality of life. Because residents told the city that crime prevention is a top requirement, the city has designated it as a key process. Crime rate is a count of crimes per 100,000 residents compiled to assess the effectiveness of a crime prevention policies, programs and processes. Preliminary data are presented in the aggregate to facilitate jurisdictional comparison and are subject to change.

This measure includes the proportion of licensed early childhood education centers participating in the state Quality Rating and Improvement System (QRIS). This system is one of the state's quality initiatives and participation demonstrates a commitment to high quality programming for young children.