To provide top-notch customer service and optimized processes, the city measures team member productivity, workforce capability and capacity, and process effectiveness and efficiency through its ratio of employees per 1,000 residents. Consistency is key and, as evidenced by the city's high levels of customer satisfaction in all service areas, the city's employee to resident ratio is achieving the optimum balance between customer service and lean operational approaches.
The Henderson Fire Department's goal is to maintain at greater than 90%, structure fires that are confined to the defined area of origin based on conditions at time of arrival. The 2020 opening of a new Fire Station in the east area (Hidden Falls at Horizon and Horizon Ridge) helps to keep the property and economic damages of fires in all areas to a minimum by reducing overall response times.
These are grant funds the Agency provides to business owners/operators, residents, and developers through various programs or project assistance, including Façade Improvement, Tenant Improvement, Residential Improvement, Signs, and other Developer Assistance. Redevelopment Agencies are one of the most important tools for a community to help breathe new life into areas in need of revitalization, economic development, and new opportunity. The Redevelopment Agency provides financial assistance, programming, and marketing as incentives for private investment, commercial and residential development, economic/job growth and sustainability, commercial and residential improvements, and diverse community amenities.
This is the incremental assessed value of all parcels located within a specific redevelopment area as assessed by the Clark County Assessor. Increases in assessed property value can be attributed to the focused efforts, activities, and public/private investment within a designated redevelopment area. Higher assessed values are a positive indicator of improvements, neighborhood desirability, and a strong economy.
COVID-19 Hospitalizations per Day for the greater Las Vegas area as provided by the Southern Nevada Health District. A snapshot of the current meeting week is provided each month for general operations review.