Monthly Priority 1 Response Time Averages for the East Area Command

The city began the process of accepting limited electronic plans in 2018 and expanded the scope of permit types in 2019. With the onset of the COVID-19 pandemic, the city quickly implemented 100 percent on-line plans submittal and review to ensure continuity of business operations for the development community.

The number of employees and the number of telecommuting hours are currently monitored and reviewed monthly for general operations.

Number of Citizen Initiated and Officer Initiated Calls-for-Service

This measure demonstrates community satisfaction with emergency preparedness. Our goal is to increase community satisfaction with emergency preparedness to 85% by FY23. Our progress is measured by the Citizen Assessment Survey administered every 4 years.

Job growth is often used as a measure of economic expansion and health. The city's job growth consistently exceeds local competitors. Future job growth in Henderson is predicted to be 42.1%, higher than the US average of 33.5%. Note: Most current US Census data is 2018.

The level of utility services past due accounts is reviewed and updated monthly for general operations monitoring.

Total number of permits (by category) broken down by last two months, same month previous year, year-to-date, and previous year-to-date to provide comparison. Also includes the value of the permits.