High-Performing Public Service

The City of Henderson’s vision is “To Be America’s Premier Community.” To realize this vision, the City’s “High-Performing Public Service” priority focuses on strategies and approaches that improve organizational performance and move the City forward on its Path to Premier. These strategies and approaches are based on the Baldrige Criteria, accreditation standards, and industry best practices that leverage technology and innovation, align and invest in talent, enhance customer service, and increase civic engagement.

ENSURE RESPONSIVE GOVERNMENT THROUGH THE IMPLEMENTATION OF A CITY PERFORMANCE EXCELLENCE PROGRAM
To improve government efficiency and agility and Provide premier support to our residents and business customers.